Local Authorities
We have extensive experience of working with local authorities and housing associations over many years which has further enhanced our understanding of the specific requirements expected by social landlords including:
- Minimising disruption when delivering our service
- Customer care and safety
- Resident liaison and communication
- Meeting key performance indicators
- Achieving Best Value
- And, delivering continuous improvements
We are organised to manage both high volumes of small value orders as well as major refurbishment projects. We also provide a planned or reactive maintenance service through our own directly employed personnel or those of our supply chain partners, all of whom have been assessed to ensure quality standards and health, safety and environmental performance are not compromised in any way.
